Simply Customize It! Mobile App Privacy Policy

Last modified: May 29, 2024

Introduction

SimplyKyra LLC ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes: 

  • The types of information we may collect or that you may provide when you purchase, download, install,  register with, access, or use the Simply Customize It App (the "App").
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App, and in email, text, and other electronic communications sent through or in connection with this App.

This policy DOES NOT apply to information that:

  • We collect offline or on any other Company apps or websites, including websites you may access through this App. 
  • You provide to or is collected by any third party (see Third-Party Information Collection).

Our websites and apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates. 

Children Under the Age of 16

The App is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at mail@simplykyra.com.

Information We Collect and How We Collect It

We collect information from and about users of our App:

  • Directly from you when you provide it to us.
  • Automatically when you use the App.
  • From you when you contact the Company via email or other means. 

Information You Provide to Us

When you download, register with, or use this App, we may ask you provide information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline("personal information").
  • That is about you but individually does not identify you, such as connection values for reMarkable.

This information includes: 

  • Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and subscribing to our service. We may also ask you for information when you report a problem with the App.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.

Information We Collect Through Automatic Data Collection Technologies   

When you download, access, and use the App, it may use technology to automatically collect:

  • Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.
  • Location Information. This App does not collect real-time information about the location of your device. 

If you do not want us to collect this information do not download the App or delete it from your device. For more information, see  Your Choices About Our Collection, Use, and Disclosure of Your Information.

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App. 

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: 

  • Apple Inc., Apple Subscriptions, Apple App Store, Apple iCloud and Apple CloudKit
  • Your mobile device manufacturer.
  • Your mobile service provider.
  • reMarkable

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the App and its contents, and any other information, products, or services that you request from us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your subscription, including expiration and renewal notices.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you when App updates are available, and of changes to any products or services we offer or provide though it.
  • Share newsletters from time to time.

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

  • Recognize you when you use the App.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our App users is among the assets transferred.
  • To fulfill the purpose for which you provide it. 
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use, and for billing and collection.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. 

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information. 

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.

Accessing and Correcting Your Personal Information

You can review and change your personal information or connection values by logging into the App and visiting your account profile page.

You may also send us an email at mail@simplykyra.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Residents in certain states, such as California, may have additional personal information rights and choices. Please see California State Privacy Rights for more information.

California State Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the ability to request more detailed information about how your personal information is shared with third parties for direct marketing purposes. Moreover, you have the right to control with whom we can and cannot share your personal information for these purposes. SimplyKyra LLC does not share your personal information with third parties for direct marketing purposes without your consent. If you wish to exercise any of your rights under the CCPA, please contact us at mail@simplykyra.com. This includes your right to access the specific pieces of personal information we have collected about you and to request the deletion of your personal information, subject to certain exceptions prescribed by law.

GDPR Privacy Rights

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data. These rights include:

  1. Right to Access: You have the right to request access to your personal data that we hold.
  2. Right to Rectification: You have the right to request correction of any inaccurate personal data.
  3. Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  4. Right to Restriction of Processing: You have the right to request restriction of processing your personal data under certain circumstances.
  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
  6. Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
  7. Right to Withdraw Consent: Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at mail@simplykyra.com. We will respond to your request within one month. You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes upon your rights under the GDPR.

Other State-Specific Privacy Rights

This App recognizes and will comply with all state-specific privacy laws that provide residents with privacy rights in addition to those outlined in this privacy policy. This includes, but is not limited to, the right to access personal information, the right to delete personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising privacy rights under applicable state laws.

Residents of states with such privacy laws may exercise their rights in accordance with the specific procedures and limitations set forth by their state's law. To make such a request, please contact us at mail@simplykyra.com, and include the state in which you reside so that we can respond accordingly with the specific rights and options available to you.

SimplyKyra LLC is committed to respecting the privacy and legal rights of all users, and we endeavor to comply with state-specific requirements where applicable. We encourage users to review the privacy policy periodically for updates regarding state-specific privacy rights.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) to provide passwords for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

mail@simplykyra.com

Phone: (425) 654-1615